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Thank you for your order, which our team are now processing. Our team will usually process your request right away, however in busy periods please allow up to 5 working days.

Once this service is booked with our chosen courier, confirmation of the date will be sent to you and the on-site contact.

If you have any queries, please contact our recycling service team on 0800 083 6555 or [email protected]

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Due to the peak parcel season and holiday closures, we will not be processing any collection or box order requests received after 12pm on Friday 12th December 2025.

You can continue to place your requests on this portal after this date, but they will be processed with the couriers from 5th January 2026.

Please note that the WBM Customer Service department will be closed from 19th December to 2nd January.

Thank you for using our recycling services and Best Wishes for the New Year ahead from all of us at WBM.

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